The better customers know your product, the more they buy
Generate product training content so customers get the most out of it from day one and stick around.
The biggest barrier to repurchase: customers never learn to use the product well
of total churn happens in the first month.
Disco.co, Customer Education Statistics
From your product documentation to a customer who gets the most out of it
Product documentation and FAQs
Generate content built for the customer
Pick a format, and Traingenio turns your product documentation into content built for the person using it, not the person who built it.
A self-sufficient customer from day one
The formats that work best for customer education
Video
To teach the product without a live call.
see format →02Infographic
To show how to use a feature or complete a process at a glance.
see format →03Summary
To condense lengthy product guides or manuals.
see format →04Motion Video
To announce product updates in a short, eye-catching format.
see format →The impact you should see in your customer relationships
lower likelihood of churning after completing training.
higher retention thanks to customer education programs.
revenue growth driven by higher customer retention and loyalty.
Disco.co; ChurnZero; LearnWorlds / TryTami, Customer Education Statistics 2025–2026
Frequently asked questions
If you still have questions, we’ll answer them in the demo.
Start training your customers today
Give us your product information, and we'll show you what you can achieve with it.